Background includes a over 42 years retail automotive experience. However, mine is unique in the fact my career started in the fixed operations as a technician working my way up to service and parts director. Additionally, I had a very successful tenure in the variable side from new and used sales person up to managing partner in two dealerships. For the past eight years I have worked with dealers and manufactures coaching, training and improving fixed operation teams throughout the United States
Nikki has been in the automotive business since 1999 when she oversaw an assembly division in an Upstate New York Chrysler factory. She entered the dealership space in 2011 as a BDC Director and has been building and training BDC's and Internet Departments ever since. With 26 complete BDC builds and hundreds of trainings completed, Nikki’s life revolves around two things: The Internet, and your success. #InternetGenius #BDCGenius
With Over 8 years of In Dealership experience. Krista has a proven track record for her individual efforts as well as her managerial skills in Internet Sales, Internet Dept Management, BDC Operations, BDC Management, and Customer Satisfaction Score improvement.
#InternetGenius #BDCGenius #ServiceGenius
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He is a Husband, Father, Speaker, Author and Sales authority. Joe Ingram is a hard working sales professional that has a flair for managing and creating above average teams of people. Taken two dealerships to over 1,000 vehicles sold per month. He lives for the hunt, and surrounds himself with people that crave great accomplishments. Joe is always looking to create what hasn't been created, or accomplishing what others couldn't. #SalesGenius #BDCGenius #ServiceGenius #InternetGenius
For over 15 years, Christian Coburn has led the creation of over 100 service BDC's across the nation. From the introduction of exceptional service BDC's at single-point dealerships to auto groups with 20 locations and 7 different OEM's, Coburn has guided dealerships from flat-rate growth to thriving and profitable. From talent acquisition, unique team-building approaches, and goal-oriented motivation strategies. #BDCGenius #ServiceGenius