949.505.5400

7056 Archibald Ave #102, CoronaCA 92880, USA

OUR SERVICES

BDC/CALL CENTER BUILD AND IMPLEMENTATION

Unleash the full potential of your dealership by developing a focused and well trained team of service and/or sales professionals that will generate more potential customers into your dealership.

BDC/CALL CENTER TUNE UP (TRAINING)
Empower your current BDC representatives to be more effective with callers and have them direct the "be-back" bus into your store. Available for both service and sales.

SALES PHONE TRAINING
Have your staff trained to convert phone traffic into appointments that show.  Allowing you to increase profitability 


SALES TRAINING FOR FACE TO FACE
Give your sales associates the ability to confidently represent your dealership and brand to sell more efficiently. 

SERVICE DEPT PHONE TRAINING
Stop the diagnosing over the phone, train your service BDC and your advisors to drive traffic to your service drive, not the competitions

AUTOMOTIVE INTERNET TRAINING
Building a robust and repeatable process that yields more sales and more profit.

RECEPTIONIST TRAINING
Your receptionist is the "voice" of your company, Make sure the impression they give is one of quality, caring and professionalism


KPI/CSI ACHIEVEMENT

How to build a sustainable process that yields you all the manufacturer incentives, and leaves you with raving fans for customers


Online Virtual Trainer
Online 24/7 access for your business specializing in the areas of Sales, Internet, Service, and phones.